Transforming health through a behavior-change app

Year
2022-2023
Location
Netherlands
Industries
B2CE-CommerceFitness & WellnessHealthcare

The challenge

The market for self-testing health kits and wellness apps is rapidly growing, but most existing products fail to create a complete user journey from insight to action. Self-testing kits deliver raw health data but don’t offer personalized recommendations for improving well-being. On the other hand, many wellness apps focus on behavior change but don’t have access to comprehensive health data, limiting their ability to provide tailored guidance.

Our client, a health startup in its early stages, needed a product strategy and app design that could solve this dual challenge—offering users both detailed health insights and personalized, actionable steps to drive lasting behavior change. They also sought a solution that could maintain long-term user engagement, fostering sustained relationships that support continued growth for their business.

Our solution

In partnership with WeAreSolving, we developed a unique app concept that combines behavioral psychology, AI technology, and personal coaching to create a seamless transition from health insights to actionable steps. Our approach ensures that users are not left wondering what to do after receiving their self-testing results. Instead, they are guided through personalized recommendations designed to help them achieve their health goals and sustain those changes over time.

 

Key Features of the Solution:

 

  • Gamification: By incorporating gaming elements, we increase user engagement and motivation, making the journey to a healthier lifestyle enjoyable and rewarding.
  • Nudging Techniques: The app uses subtle behavioral cues to encourage positive habits without overwhelming users.
  • Personal Coaching: AI-powered insights are combined with personalized coaching to deliver a more human experience, ensuring users feel supported throughout their health journey.
  • Scalability: Our solution leverages automation and AI to scale personal coaching without sacrificing the human touch, making the app accessible to a wide audience.

Through a series of co-creation sessions and our Product Vision process, we developed a comprehensive product and design strategy. This included a pitch deck and concept designs that provided the startup with a clear roadmap for product development and a compelling story to present to potential investors.

Results

The product and design strategy we created in collaboration with WeAreSolving laid the groundwork for the client’s app development. The key outcomes of the project include:

 

  • Personalized Health Insights: The app enables users to interpret their self-testing results and provides tailored, actionable advice for improving their health. This gives users a clear path from health data to behavior change.
  • Increased Engagement and Retention: By integrating gamification and nudging techniques, the app keeps users engaged, helping them stay committed to long-term lifestyle improvements.
  • Ongoing Customer Relationships: Instead of a one-time service, the app fosters continuous engagement, maintaining long-term relationships with users. This approach has the potential to generate recurring revenue streams for the business.
  • Investor Appeal: The pitch deck and concept designs we developed helped the startup articulate its vision and product strategy clearly, inspiring potential investors and setting the stage for future growth.

This project underscores how a well-designed, user-centered app can transform health insights into action, driving behavior change that leads to healthier, happier lives. By combining innovative technology, behavioral science, and personal coaching, this app is poised to make a significant impact in the health and wellness sector.

Client type

Engagement

Solutions

Verticals