Retail, E-Commerce & DTC


We provide seamless shopping experiences for your customers from browsing to checkout, with bespoke e-commerce solutions.

Successful omni-channel commerce

We aren’t just a digital agency; we’re architects of e-commerce success, wielding our expertise to craft platforms that don’t just exist, but evolve to meet your every need. Establish your unique presence in the digital marketplace with e-commerce solutions designed to help you thrive and adapt to changing market trends. 

Our design philosophy marries intuitive navigation with frictionless checkout, providing ultimate e-tail enjoyment that drives sales. But our commitment doesn’t stop at aesthetics; our e-commerce security approach ensures that every step of the purchase is backed by safe and secure payment gateways, cultivating a sense of trust and reliability that resonates with your customers.

Our e-commerce services include:

  • Modern commerce platforms with turnkey development for B2B, B2C, and B2B2C
  • Customer experience design
  • Intelligent commerce with AI
  • Loyalty and retention
  • Chatbots and Virtual Assistants (VAs)
  • Support and slow development

Embark on a digital journey where user-friendliness reigns supreme and responsiveness is second nature. But we don’t just make it look good, we make it work for you. Our strategies focus on maximising conversions and turning visitors into loyal customers with data-driven insights and dynamic optimisation. We get order fulfilment up and running like clockwork and keep your customers consistently satisfied with reliable ongoing support.

How we get it done

Step
1

We commence with the blueprint of a robust e-commerce strategy, the North Star that charts your course amidst the digital cosmos.

Step
2

Our design virtuosos take centre stage, channelling your vision into a stunning platform that’s as intuitive as it is good-looking.

Step
3

Functionality intertwines with security and payment integration, creating a bastion of safety for your customers.

Step
4

Our marketing gurus take over and make your platform stand out with a robust rollout plan and memorable content.

Step
5

We’re with you every step of the way, providing ongoing support and optimisation to ensure your e-commerce platform continues to thrive and adapt to changing market trends.

Why choose us

  • Tailored precision: We don’t believe in one-size-fits-all; our solutions are sculpted to fit your unique brand.
  • Quantifiable impact: Success is not a vague notion; it’s quantifiable in the metrics we enhance and the growth we induce.
  • Holistic enhancement: We’re not just about aesthetics; our strategies are designed to enhance your customer’s journey from start to finish.
  • End-to-end partner: From strategy inception to ongoing optimization, we’re your partner in e-commerce evolution.
  • Agile adaptation: In the digital realm, evolution is imperative. We ensure your platform never loses relevance, forever in tune with the ebb and flow of market dynamics.

Their speed and their attitude were impressive — the speed of their work is limited by your speed only!
Jurgen de Jonge, Founder iSHIPit BV
The Brain team stood out because they understood the problem we were trying to solve, and how we aimed to solve it.
Brendan Candon, CEO SidelineSwap
Their leadership and transparency stood out to us.
Elizabeth Grantham, CEO TheOptimal.me

E-commerce success stories

Where American athletes buy and sell their gear

Introducing SidelineSwap, an e-commerce platform which allows users to buy and sell quality used sports gear.

ArchitectureAWSB2CE-CommerceFitness & WellnessMarketplaceMVPReactStart-UpUN SDGs

Developing a marketplace for second hand trucks and trailers

WeAreBrain set out to redesign and develop the multilingual site in a webshop format with a number of new features,...

AWSB2BDelivery & EnablementDrupalEnterpriseGraphQLMaintenanceMarketplaceSoftware ModernisationTransport & LogisticsUN SDGs

Driving innovation with the Praxis AR floor calculator

The AR Floor Calculator within the Praxis Plus app uses AR to turn your mobile device into a tape measure...

B2CConsultingDelivery & EnablementE-CommerceEnterpriseITMaintenanceMobile AppsUN SDGs

We make DIY fun for everyone. Because everybody is a creator

We were invited to create a digital platform devoted to all things DIY.

AWSB2CContent ProductionDelivery & EnablementE-CommerceEnterpriseExtended TeamNode.jsReactSAP Commerce Cloud

Developing a marketplace for second hand trucks and trailers

WeAreBrain set out to redesign and develop the multilingual site in a webshop format with a number of new features,...

AWSB2BDelivery & EnablementDrupalEnterpriseGraphQLMaintenanceMarketplaceSoftware ModernisationTransport & LogisticsUN SDGs

Digitising and modernising the DIY retail experience

WeAreBrain played a major role in creating a brand-new platform to sell products for Maxeda.

AWSB2CDelivery & EnablementE-CommerceEnterpriseITSAP Commerce CloudSoftware Modernisation

Driving revenue growth with SAP Commerce Cloud

Plieger required a new B2B platform to support its revised e-commerce strategy.

B2BE-CommerceEnterpriseExtended TeamJavaSAP Commerce CloudSAP CPI I Datahub I ERPSoftware Modernisation

Launching a sustainable D2C bio-cosmetics brand

Annacare Volcanic Cosmetics required an agency’s assistance to help get the business off the ground and establish a reputable brand.

B2CBrand PositioningContent StrategyDelivery & EnablementE-CommerceFitness & WellnessFMCGMarketplaceMVPShopifySocial Media StrategyStart-UpUN SDGsUX I UI

Expanding a French D2C children's label internationally

My Tiny Stars, a webstore focused on fashion and accessories for children, needed to improve their visibility and talkability within...

B2CBrand PositioningDelivery & EnablementE-CommerceMarketplaceShopifySocial Media StrategyStart-UpUX I UI

E-commerce market insights

Omnichannel strategy: Best of both (online & offline) worlds

Omnichannel strategy: Best of both (online & offline) worlds

Modern shoppers have never had it so good when it comes to the amount of choice available to indulge in...

E-Commerce Insights
Look before you buy: The AR & VR home decor revolution

Look before you buy: The AR & VR home decor revolution

Home decor enthusiasts suffering from buyer’s remorse, rejoice! Finally, you’re saved from the perils of post-purchase regret when reality doesn’t...

E-Commerce InsightsTech Insights
Rewriting retail’s playbook: The rise of direct-to-consumer (DTC) brands

Rewriting retail’s playbook: The rise of direct-to-consumer (DTC) brands

Examine the transformative rise of direct-to-consumer (DTC) brands in the retail sector, highlighting the shift towards personalized, direct engagements with...

E-Commerce Insights
Level up your e-commerce playbook in 2024

Level up your e-commerce playbook in 2024

Global e-commerce sales reached $6.3 trillion in 2023 and are forecast to grow 56% annually to reach an estimated $8.1...

E-Commerce InsightsSustainability Trends
Mobile commerce (m-commerce): It’s time to optimise your business

Mobile commerce (m-commerce): It’s time to optimise your business

Smartphones and mobile devices have forever changed the way we live our lives. From how we interact with each other...

E-Commerce Insights
Why is e-commerce security so important?

Why is e-commerce security so important?

The fast-paced e-commerce industry has revolutionised the way we shop and conduct business. Being so accessible and convenient, e-commerce has...

E-Commerce Insights
How to consolidate your e-commerce tech stack

How to consolidate your e-commerce tech stack

For businesses wanting to make a significant impact in the market, it is crucial to leverage the plethora of available...

E-Commerce Insights
How to future-proof your B2B e-commerce operations

How to future-proof your B2B e-commerce operations

Our adoption of automation in the workplace model reached a crescendo last year. The pandemic created the perfect case study...

E-Commerce Insights
AI is leading the charge for sustainable fashion

AI is leading the charge for sustainable fashion

In our previous article on sustainable fashion, we looked at the top technologies disrupting the bad practice of fast fashion,...

AI & ML InsightsE-Commerce InsightsSustainability Trends
How technology can put an end to fashion’s poor sustainability

How technology can put an end to fashion’s poor sustainability

Fast fashion is undeniably one of the biggest contributors to environmental waste and pollution. In fact, the stats are staggering. The...

E-Commerce InsightsSustainability Trends