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A fully automated lead to quote solution powered by AI
The challenge
Radio Holland, part of PON Holdings, is a leading global marine electronics provider in NavCom, connectivity, integration, and service and maintenance solutions. The company offers various fleet servicing products in over 70 locations along major shipping routes and the nature of its customer relationships hinges on rapid turnaround time.
The client required a streamlined Lead to Quote process that can be fully automated, as their existing process was slow and complicated, and demanded manual intervention at each touchpoint.
Our solution
Radio Holland, part of PON Holdings, is a leading global marine electronics provider in NavCom, connectivity, integration, and service and maintenance solutions. The company offers various fleet servicing products in over 70 locations along major shipping routes and the nature of its customer relationships hinges on rapid turnaround time.
The client required a streamlined Lead to Quote process that can be fully automated, as their existing process was slow and complicated, and demanded manual intervention at each touchpoint.
The result
Thanks to our “auto-magical” solution, RadioHolland has been able to drastically cut turnaround time and reduce errors. Additionally, the system has helped to improve inventory management where non-personal data obtained and processed by AI engines contributes to the quality of the client’s Enterprise Data.
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