Request a free audit

Specialising in Digital positioning and marketing, we tackle challenging questions that yield tangible value. By the end, you’ll receive actionable tips ready for immediate implementation. Take advantage of our complimentary, no-obligation complete audits.

Social media audit Product vision/problem definition workshop

Tourism & Hospitality

We specialise in developing industry-defining solutions that effortlessly combine innovation with a focus on enhancing guest experiences. From cutting-edge reservation systems to integrated management tools designed to boost operational efficiency, our technology solutions deliver the ultimate experience. Welcome a refined approach to your hospitality management with our data-driven marketing and operational excellence solutions.

Welcome to the future of hospitality

The modern hospitality industry is undergoing a radical refurbishment as it welcomes a new era of service approach into its hallowed doors.

Digital transformation is redefining the industry as a result of increasing demand for personalised experiences. Innovations like online booking platforms, mobile apps, AI chatbots, and IoT-connected services are laying the foundation for enhanced guest satisfaction and operational efficiency.

Mobile apps are now serving as central hubs for guests to manage their stays while AI chatbots offer on-demand personalised assistance. With IoT enabling smart room control systems and data analytics further personalising guest experiences, creating a seamless and efficient hospitality landscape that fosters guest loyalty is essential for any hospitality establishment.

Businesses looking to leverage technology solutions to drive guest satisfaction must become adopters of digital tools to usher in a new age of hospitality.

We offer the following services in the hospitality space

  • Online booking platforms
  • Mobile apps for hotel services
  • AI-powered chatbots for customer support
  • Personalised guest experiences through data analytics
  • IoT integration for smart room features
  • Revenue management and pricing optimization
  • Operational efficiency consulting
  • Reputation management and guest reviews analysis
  • Loyalty programmes and customer retention strategies
  • Staff training on digital tools and customer service excellence

Streamlined service reserved for ultimate quality

When it comes to hospitality, we’re the hosts with the most. We specialise in coming up with the best solutions that cater to your specific needs – because our job is about making yours easier.

Whether it’s democratising the hospitality education ecosystem and empowering individuals with dedicated lifelong learning paths, or making your event run smoothly thanks to our digital solutions, we’re ready to check-in and make a difference.

We’ve worked on some amazing projects that have a tangible impact. We’ve developed an intelligent talent-matching and e-learning platform for Europe’s leading hospitality education provider that addresses the labour shortage in the industry.

We’ve also built an event bot for one of the world’s largest beer brands that digitises guest list services and event inventory to ensure ultimate transparency and efficiency. To keep the fun rolling on, we designed a Voice functionality for a well-known app to help users order beer from anywhere, at any time.

Results you can expect from us

  • Enhanced guest experiences and increased customer satisfaction
  • Streamlined booking and check-in processes
  • Improved revenue management and pricing strategies
  • Efficient operations and reduced costs
  • Positive brand reputation and increased online reviews

Related cases

Building the Netflix of e-learning in hospitality

We worked on the design, development and launch of a new Lobster Ink website and online marketing of the Lobster...

AzureB2BConsultingContent StrategyDelivery & EnablementEdTechExtended TeamHospitalityMedia & EntertainmentStart-UpUmbraco

AI powered talent-matching and e-learning in hospitality

EHL required assistance creating a talent-matching and learning platform that connects people to a wide range of short-term job opportunities...

.NETAzureB2BConsultingDelivery & EnablementEdTechEnterpriseHospitalityHR & RecruitmentMVPPythonReactStart-Up

Driving sign-ups with a chatbot event management platform

Introducing HEINEKEN AfterWork, the ultimate event organising chatbot.

AzureB2BB2CChatbotDelivery & EnablementEnterpriseHospitalityMedia & EntertainmentProcess Automation

Driving innovation with the virtual bartender voice skill

WeAreBrain powers exciting new Voice functionality for Heineken Drinkies mobile and the Google Assistant application.

ArchitectureB2CChatbotDelivery & EnablementE-CommerceEnterpriseFMCGGoogle Voice AssistantHospitalityMobile AppsNode.jsTypeScript

Building the NOC*NSF Olympic Partner Portal

The Dutch Olympic Committee*Dutch Sports Federation (NOC*NSF) required a complete customisation of their existing Participant Portal CMS solution after 8...

.NETAzureB2BDelivery & EnablementHospitalityMaintenanceNon-ProfitOCR / Computer VisionProcess AutomationUmbraco

Find and compare sustainable exhibition stands with 2Fair

2FAIR required a new corporate website and lead generation platform for its vast range of sustainable exhibition stands.

AnalyticsAWSB2BDelivery & EnablementDrupalStart-UpUN SDGsWeb Development

SaaS and marketplace platform for urban delivery

A Dutch-based digital marketplace aimed at hiring local delivery couriers, required a more efficient automated SaaS and software solution to...

B2BConsultingDelivery & EnablementHospitalityMarketplaceMobile AppsSaaSStart-UpTransport & LogisticsUN SDGsUX I UI

Latest market insights

How Gen Z is using social media

How Gen Z is using social media

As of the start of 2024, there are 5.04 billion active social media users on the planet – that’s 62.3%...

How voice assistants and AI are evolving customer service

How voice assistants and AI are evolving customer service

Looking for a guide to artificial intelligence and smart assistants? Working Machines - An Executive’s Guide to AI and Intelligent...

AI & Data Science
Virtual influencers: The power of AI-generated influencer marketing

Virtual influencers: The power of AI-generated influencer marketing

Discover the transformative impact of AI-generated virtual influencers in modern marketing, blending innovation with ethical challenges and future possibilities. Key takeaways Evolution:...

Considering a career in AI? Start here

Considering a career in AI? Start here

If you think Artificial Intelligence (AI) is here to take over your job, think again. It’s actually making some jobs...

AI & Data Science
Fighting content fatigue with user-generated content (UGC)

Fighting content fatigue with user-generated content (UGC)

A defining pillar of our digital world is content. People encounter content across every digital touchpoint as brands have doubled...


WeAreBrain heads up an independent, award-winning digital and technology agency group and operates as a partner to international organisations, agencies, innovative startups and scale-ups.

We support creators and inventors in bringing their vision to life. We’re here to help you build the best version of the future through digital transformation that is founded on sound industry-focused solutions led by cutting edge technology. #Tech4Good

We Are International by Trade 🌍  Hybrid by Design 🏢🏡  Inclusive by Nature 🌈


Partner with us today
Let’s ignite your growth and maximize ROI. Success guaranteed

Build your startup
In our venture studio for entrepreneurs and investors

Create positive change
Work with our Foundation for education and non-profit change-makers