CX & Design

Our team of creatives and customer experience designers thrive off of abstract challenges, delivering innovative products that delight users and add value to their lives.

Black and white street photo

Design is activism in action

As a leading digital agency in Amsterdam, we’ve won numerous awards for our innovative approach to crafting exceptional products and services that span diverse industries. Our multifaceted teams, composed of talented designers and strategic thinkers, handle everything from user research and concept development to prototyping and product launches.

At the heart of our philosophy lies a relentless commitment to user-centric design. By prioritising the needs and desires of your target audience, we create solutions that resonate deeply, fostering unparalleled customer satisfaction and brand loyalty. The result? An extensive array of distinctive, forward-thinking products and services that captivate users and amplify the value they derive from interacting with your brand.

Our wide range of design services includes:

  • Design strategy
  • Product design
  • Digital branding
  • UX & Visual design
  • UX research
  • Design sprints
  • Service design

We’re customer experience and design wizards specialising in developing enchanting products/services that are memorable and enjoyable. Whether you need iOS development, a bold new product or anything in between, our goal is to give you a competitive advantage through innovative and user-friendly products and services.

Work with us

How we get it done

Step
1

We conduct extensive research to assess how your product or service will add value to the end user.

Step
2

Once we’ve identified key areas of importance, we begin concept development and prototyping.

Step
3

Our team conducts iterative design and testing to ensure your product/service delivers on all expected and unforeseen requirements.

Step
4

Once it’s ready, we assist with the launch process to ensure it grabs the attention of your audience, while providing iterations and support throughout the product lifecycle.

Why choose us

  • Proven expertise: With a rich tapestry of accolades, we are recognized trailblazers in the realm of design and innovation.
  • User-centric focus: Our approach is firmly rooted in understanding and addressing the unique needs of your audience.
  • Creative prowess: Our visionary designers and audacious developers thrive on turning challenges into opportunities for brilliance.
  • End-to-end support: From concept to launch and beyond, we’re your dedicated partners on the journey to success.
  • Future-proof solutions: Our designs are not just for today – they’re carefully crafted to anticipate and embrace the needs of tomorrow’s landscape.
Work with us

Enabling users to be part of the design and delivery process in such an artful way makes the leaders of this business quite unique.

M. Pilet, Founder clevergig (acquired by Visma)

The Brain team stood out because they understood the problem we were trying to solve, and how we aimed to solve it.

Brendan Candon, CEO SidelineSwap

Their speed and their attitude were impressive — the speed of their work is limited by your speed only!

Jurgen de Jonge, Founder iSHIPit BV

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