Omnichannel e-commerce
Omnichannel – adjective. A type of e-tail business structure which integrates different methods of shopping available to consumers (online, mobile, in-store).
Our approach to e-commerce
Having perfectly integrated cross-cloud platforms means efficient workflows for your business and seamless online retail and brand experiences for customers. We thoughtfully align the functionality of each platform to unify your digital landscape, creating a single view of your customers and products for the best custom e-commerce solutions.
Our specialist e-commerce software development teams work with various traditional channels (web, email, mobile, social media), marketplaces (Amazon, Bol) and emerging platforms (Instagram, Messenger) to develop custom e-commerce and online marketplace solutions for your business.
We also develop AI and chatbot technology to be available on multiple channels and across multiple devices, manageable from one simple interface.
Manage your business from one dashboard with our proven omnichannel e-commerce strategy.
Certified partners
WeAreBrain can help you buy, build, implement, service, support and run the Shopify and SAP Commerce Cloud solutions that best fit your unique needs.
E-commerce strategy and consultancy
WeAreBrain is a leading omnichannel e-commerce development agency providing innovative e-commerce solutions to a wide range of businesses across the globe. Through our collaborative and design-thinking approach, we are able to help your business meet the fluctuating demands of today’s modern e-commerce industry with intelligent online marketplace solutions and a robust e-commerce strategy.
Our team of e-commerce specialists have cultivated a wealth of experience helping some of Europe’s top businesses develop their omnichannel e-commerce development and strategy through intelligent design values.
We are an e-commerce agency of specialists and entrepreneurs who measure success through the business growth of our clients and the complete satisfaction of their customers.
We are not in the business of ‘collecting clients’ – we endeavour to establish long-term, collaborative partnerships to nurture growth and create future-proof e-commerce solutions for the retail landscape of tomorrow.
How we do it
Board-level strategy to actionable roadmap
We align your business’s WHY into a holistic, goals-driven e-commerce roadmap composed of concrete initiatives that are clear, strategically grounded, and measurable.
Organisational and cultural setup
We provide e-commerce consultancy services designed to create a working environment that is motivating and inspiring, powered by collaboration for consistent delivery of world-class retail solutions.
Customer experience design
We develop key concepts and solutions designed to increase online sales revenue, improve user service, and streamline customer journeys across all digital e-commerce touchpoints.
Gap analysis
We review business processes and performance, and digital infrastructure, to identify key areas for improvement and extended reach. Our specialists uncover the critical components for a successful e-commerce strategy, including areas where businesses need to optimise, refine, or develop new functionality.
Business IT alignment
We guide businesses in selecting technologies that are able to scale along with their e-commerce strategy, that supports customer experience needs and align with their overall business and strategy.
Related cases
We not only design and deploy world-class e-commerce ecosystems, we also nurture and support them. We support your team by becoming a part of your team.
E-commerce and AI
By deriving meaningful insights from high-volumes of platform data, Artificial Intelligence (AI) allows e-tailers to not only forecast but also strategise and manage every aspect of their business. Thanks to the endless advantages of this smart technology, e-commerce businesses are able to leverage the speed, efficiency, and accuracy of AI to drive optimal efficiency and conversions.